Terms & Conditions

Signing Agreement

The agreement is a legally binding document that outlines the project's terms and conditions.

• The client must read and understand the agreement before signing it.
• The agency requires a deposit before starting work, and the remaining balance must be paid upon completion.
• Either party can terminate the agreement with written notice.
• If the client terminates the agreement before completion, they may still be responsible for paying for the work done up to that point.

Web Design Terms

• The agency provides a project scope, timeline, and cost estimate.
• The client must provide all necessary content, images, and materials.
• The agency creates a design concept for client approval before development begins.
• The client approves all design work before development begins.
• The agency makes reasonable revisions based on client feedback.
• Any additional work outside the agreed scope incurs additional fees.
• The agency delivers a website compatible with the latest browsers and mobile devices.
• The client allows the agency to use its brand logo/name in its portfolio.

SEO Terms

• The agency performs on-page and off-page Optimization.
• The client provides access to their website and login credentials.
• The agency performs keyword research to determine the most relevant and effective search terms.
• The agency optimises the website for search engines with meta descriptions, title tags, and other on-page content.
• The agency creates backlinks and performs off-page Optimization activities to improve search engine rankings.
• The agency does not guarantee specific rankings or traffic increases.
• The client is responsible for creating high-quality content to improve search engine rankings.

Graphics Use Terms

• The client must have rights and permissions to use any graphics the agency provides.
• The agency may use graphics created for the client in their portfolio or for promotional purposes.
• The client may not modify or sell any graphics the agency provides without written permission.
• The agency may use stock images or graphics to design the client's website, but these must be purchased separately.

Monthly Website Maintenance Terms

• The agency provides monthly updates, backups, and security scans.
• The client provides access to their website and login credentials.
• The agency provides a report detailing the work done each month.
• Any additional work outside the agreed maintenance plan incurs additional fees.
• The client is responsible for ensuring their website is up-to-date with the latest security patches and software updates.
• Google Console, Analytics, AdWords, Merchant Centre Terms:
• The agency may require admin-level access to the client's Google Console, Analytics, or AdWords accounts.
• The agency will not share confidential information from these accounts with third parties.
• The agency will use the information obtained from these accounts to make recommendations.

Social Media Marketing Terms

• The agency creates and manages social media accounts.
• The agency creates a social media strategy aligned with the client's goals and target audience.
• The agency creates and curates relevant and engaging social media content.
• The client provides brand assets and content for the social media accounts.
• The agency monitors social media activity and engages with followers.
• The agency may advertise social media to promote the client's products or services.
• The client finalises all social media content and advertising campaigns.
• The agency provides monthly reports on social media performance and analytics.
• The client is responsible for ensuring all social media content and advertising comply with relevant laws and regulations.
• The agency is not responsible for any negative consequences of the client's social media activity.